Questions

Children going through a big change, such as divorce or separation, foster care, adoption, a blended family, a loss, a move, a new school or a new baby, and the grown-ups who put them to bed. Grown-ups choose the stories. Children listen or read along.

Children 3 to 12. Each story is marked for ages 3 to 6, ages 7 to 12, or both. You pick the age group on the page; we do not store it.

No. Little Haven is not therapy, legal advice, or a substitute for professional care. More about this.

No. A story can give a calm place to start, but it is not care, advice or treatment. If your child is struggling, please talk with a doctor, counselor or other professional.

It is made for a grown-up to start. Children do not have accounts, there is nothing to tap through, and everything stops on its own when the story ends. Many families press play together and let their child listen in bed.

Each story is reviewed by the professionals it needs, such as people who work in mental health, faith, foster care and adoption, or family law, and it cannot be published until those reviews are marked complete. A faith closing is only offered after an adviser from that tradition signs off.

Yes, for now. Our goal is to have real people narrate the stories. Until then, every story page says the narration is AI-generated.

The pictures are AI-assisted. A human illustrator may finish them. The stories never need the pictures: audio works without them, and you can turn pictures off when reading.

Each story ends with a closing you choose: an everyday ending, or a Christian faith ending. Jewish closings are being drafted with a Jewish adviser and will be added after review. Some stories have only the everyday ending.

Only if you ask us to. Your closing and voice choices are saved on your own device. Subscribers can choose to have them remembered on their account too, so another device starts with the same choice. That is off unless you turn it on, keeps only the one choice (never what you listened to or when), and turning it off clears it.

Yes, if you want to. Turn on Show the words while listening in the player, and the page being read is shown. It is off unless you turn it on.

Yes. On a story's page, choose Read it yourself. You see the story page by page, with or without pictures, and no sound plays. Small dots show where to slow down. Read-along for the Always Here stories is free with no account. Where you stopped reading is saved only on your device.

No. When a story ends, it stops. If you choose soft music, it plays for the time you picked and then stops by itself.

Yes. On a story's page, choose Save for offline listening. The story stays on that device until you remove it.

Not for the Always Here stories. They are free for anyone, with no sign-in. You need an account only to subscribe to the full library.

Yes. The Always Here stories stay free, with no account. Read our promise.

Anything about your child. We never ask for a child's name, age, birthday, photo, or anything about your family's situation, custody or placement. Children never have accounts. There is no chat and no recording.

For a grown-up with an account: your email address, a scrambled form of your password, your plan and subscription status, and, only if you turn it on, one remembered closing and voice. Stripe keeps payment details; we never see your card. We keep no listening history. Privacy details.

No. We do not keep listening history. The spot where you stopped is saved only on your own phone, tablet or computer, so you can pick up where you left off.

Yes. Each grown-up has their own account, and the free stories need no account at all. Accounts are never linked or shared, and no one can see another person's account or what they listen to.

Yes, today each grown-up subscribes on their own, because accounts are never shared or linked. The free stories need no account in either home.

No. There are no ads and no tracking.

Yes. It renews automatically at the same price each month or year until you cancel. Stripe emails a receipt each time you are charged.

On your account page, press Cancel subscription. That is the only step. You keep listening until the end of the time you already paid for, and you are not charged again.

When you cancel, you keep access until the end of the month or year you paid for. We do not give partial refunds for the time left.

Sign in, go to your account page, and enter it under Have a partner code. No card is needed for codes that give free access. Discount codes go on the pricing page when you subscribe.

At the bottom of your account page. It cancels any subscription right away and deletes your account.